Neil A. Carousso produces and co-hosts WCBS Newsradio 880’s Small Business Spotlight series with Joe Connolly. Click here to watch the weekly video segments featuring advice for business owners on survival, recovery and growth opportunities.

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  • Brooklyn Cyclones Rally Around NYC’s Ukrainian Community

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    Executive Produced by Carousso Enterprises, LLC.

    Brooklyn, NY — The New York Mets High-A affiliate Brooklyn Cyclones hosted more than 100 Ukrainian refugees on Sunday’s Eastern European Celebration Day in Coney Island where the club, fans and community members stood in solidarity with the Ukrainian community amid Russia’s war.

    Rachel Luscher reports from Maimonides Park for NY2C’s On The Call.

    NY2C’s On The Call is executive produced by Carousso Enterprises, LLC.

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  • Mets Fans Answer Trivia Outside Citi Field

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    Executive Produced by Carousso Enterprises, LLC.

    Flushing, NY — How well do you know your favorite team?

    Rachel Luscher tests New York Mets’ fans knowledge of the franchise outside Citi Field for a special NY2C On The Call Trivia.

    NY2C’s On The Call is executive produced by Carousso Enterprises, LLC.

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  • Show Me the Money! Acclaimed Actor’s Advice for Making Better Business Presentations

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    By Joe Connolly and Neil A. Carousso

    NEW YORK (WCBS 880) — There are clear parallels between business presentations and acting on the big screen and that starts with knowing your audience.

    “Acting and improvisation and storytelling are really great platforms for helping people in lots of businesses and lots of situations. And one of the ways that principally helps people is by making the activity of selling or presenting a human activity, which is what performance really is all about,” said award-winning Broadway and television actor Adam Grupper on the WCBS Small Business Spotlight, sponsored by Dime Community Bank.

    The “Law & Order” and “Homeland” actor said, too often, people make the mistake of reciting a speech without taking cues from the audience.

    “We forget that it’s a two-way street that we want to connect with our partners, we want to connect with the people that we’re talking with, which means that we have to be receptive to what’s coming from them,” said Grupper.

    Outside of show business, he works with corporate clients to help them improve their performances in the boardroom and overcome anxiety when delivering a presentation or sales pitch.

    “Nervousness and stage fright has to do with when your focus is directed internally, you start thinking, ‘what am I doing?’ And when you start doing that, then your internal voice that starts to be self-critical kicks into gear,” said Grupper. “The trick to getting out of stage fright is always to push your energy outward. It means that you have to be attentive to your partner – ‘What are they doing?’ not ‘what am I doing?'”

    The “Two Weeks Notice” lawyer told WCBS 880 that the most common question he’s asked by presenters is “What do I do with my hands?” Grupper advises businesspeople to not be preoccupied with their own body language. Rather, he said, they should focus on the information that they are conveying.

    “Remember that what you have to convey is important, that what you have to convey is something that will be a benefit to your audience. It’s not just a self-serving thing. What you’re doing is for your mutual benefit and it’ll be even more to your mutual benefit, if you are prepared to take what somebody gives you and then incorporate that,” Grupper said.

    He noted sometimes presenters need to be prepared to go off-script and improvise to connect with their audiences.

    Grupper, who recently played “The Wizard” in “Wicked” on Broadway, recommends professionals be able to succinctly explain what they do and why it’s important. Additionally, he said they need to be prepared to make professional connections in any situation, not just networking events.

    See how to make a great sales presentation and connect with an audience on the WCBS Small Business Spotlight video above.

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  • NYC Commemorates End of Slavery with Juneteenth Festival

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    Produced by Carousso Enterprises, LLC and NY2C Corp.

    NEW YORK, NY — Community leaders in New York City are hosting their 13th Juneteenth festival this weekend to commemorate the end of slavery in the U.S.

    Now a federal holiday, Juneteenth marks the day when federal troops arrived in Galveston, TX on June 19, 1865 to free slaves who remained captive two and a half years after President Abraham Lincoln signed the Emancipation Proclamation.

    On the latest episode of What’s Up New York, NY2C celebrates the achievements of Black Americans in the city. The show is produced and written by Carousso Enterprises, LLC.

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  • Trailblazing Home Inspector Explains What to Look Out for When Buying a House in Red-Hot Real Estate Market

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    By Joe Connolly and Neil A. Carousso

    NEW YORK (WCBS 880) — Home inspections are one of the most important steps in buying a house.

    Jacqueline Gathers familiarized herself with common plumbing and heating issues in her 30 years working for the New York City Housing Authority (NYCHA). When her husband died of cancer in 2017, she took over the franchise for Pillar to Post, which he had purchased a year earlier.

    “I was very, very nervous because the home inspection industry is a white male-dominated industry. So, I had concerns about how I would get business,” she said on the WCBS Small Business Spotlight, sponsored by Dime Community Bank.

    Gathers became the city’s first licensed Black female home inspector.

    “Once I started and I kept at it and I’m really good at what I do, I know what I’m talking about, people just kind of disregarded the fact that I was a female and an African American, and they started to give me business based on my expertise,” said Gathers.

    She began pitching her services to realtors by going door-to-door to introduce herself and offering free inspections.

    “I know all the realtors had a guy that they used, but I just wanted them to give me an opportunity to do business with me.”

    Gathers would produce home inspection reports within the same day, which she called a “game changer” for her business.

    She told WCBS 880 she and her three full-time home inspectors are busy, sometimes, with multiple inspections per client because cash buyers are gobbling up homes so quickly. She says people are eager to buy in New York City and stresses the value of home inspections for co-ops and condos even in new buildings.

    “What we look for in co-ops and condos is moisture in places that’s not visible to the eye,” said Gathers. “We check the outlets, particularly the kitchen and bathrooms, to make sure they’re properly GFI so if water gets in them, it won’t spark and cause a fire.”

    Foundation issues are the primary reason why clients may walk away from a deal, but Gathers said that only happens in about one percent of cases at Pillar to Post.

    “When we look at houses, we always like to let our buyers know that the cosmetic stuff we’re not concerned about. It’s the main arteries of the house like the roof, the foundation, the electrical, the plumbing, the heating and cooling systems – those are issues that will cost you money down the road and that’s what we really kind of focus on.”

    See more home buying tips on the Small Business Spotlight video above.

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