Neil A. Carousso produces and co-hosts WCBS Newsradio 880’s Small Business Spotlight series with Joe Connolly. Click here to watch the weekly video segments featuring advice for business owners on survival, recovery and growth opportunities.

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  • WCBS 880 Weekly Rewind: Dr. Fauci Says Schools Can Safely Reopen with Specific Resources, Opines on J&J’s Less Effective COVID Vaccine

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    By Neil A. Carousso and WCBS Newsradio 880

    NEW YORK (WCBS 880) — Dr. Anthony Fauci, the nation’s top infectious disease expert, has been at the forefront of the country’s battle against COVID-19 since the virus emerged in the U.S. last year.

    Fauci turned 80 years old on Christmas Eve.

    He’s been on the job a long time, going through SARS, Ebola, Zika, HIV, to name a few and is now President Joe Biden’s chief medical advisor.

    https://omny.fm/shows/880-weekly-rewind/nys-nursing-home-covid-count-dr-fauci-on-schools

    During a conversation Friday afternoon with the New York Press Club, moderated by WCBS 880 morning anchor Steve Scott, Fauci was asked, “How much longer will you keep doing this?”

    “You know, Steve, I don’t know,” Fauci replied. “I don’t focus on a number. Age number is irrelevant, it’s how you feel. Your functional capability. Are you still able to give it 100% or 110%? Are you still up to the task? As long as that is what I have, namely, the energy, the capability and giving 110%, there’s no limit… I’m pretty honest with myself, I have a real good reality-testing wife who doesn’t hesitate for a second to give me constructive criticism about things. I’ll know when to step down, but I don’t see that in the future right now.”

    During the nearly 40-minute long discussion, Fauci reiterated Biden’s plan to try to get K-8 grade students back in school in the first 100 days, but he admits that there are teachers and others who don’t think it’s safe just yet.

    He said part of his job is to try to convince those who have questions about it that it is safe to go back but, only if the rules are followed, such as mask wearing and social distancing.

    He stressed the recommendation is for K-8 and that it’s a little bit of a different ball game when it comes to middle, high school and college.

    Vaccines are also a key part of the discussion, especially given Johnson & Johnson’s promising news about its one-shot vaccine.

    It proved to be 72% effective against moderate to severe COVID-19, which isn’t as impressive as 95%, which Pfizer and Moderna got.

    “So although it was not as good as a couple of the others in preventing early symptomatic disease, what it did do very well was prevent severe disease, including hospitalization, death,” Fauci said.

    He predicts it could get an emergency use authorization within a week or two, with doses possibly being administered in the U.S. in February.

    Fauci was also pressed about working in the Trump administration and his frustration level during that time.

    “I don’t want to go back and rehash things, I really want to look forward,” Fauci said. “That’s in the past, let’s take a look at the things we can do to end this outbreak.”

    But Fauci did say that he never thought about quitting.

    “The enormity of the task and the responsibility that I had was such that it never even entered my mind to step down and quit,” Fauci said. “It was just too important a problem that we were facing.”

    Neil A. Carousso produces The 880 Weekly Rewind with Lynda Lopez Friday nights at 7 PM on WCBS Newsradio 880.

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  • Small Business Spotlight: Making the Right Hire for Your Job Opening

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    By Joe Connolly and Neil A. Carousso

    NEW YORK (WCBS 880) — Hiring workers can be challenging, especially for business owners with limited resources in the pandemic.

    Companies that are fortunate to be in the position of hiring have a vast talent pool to choose from as remote work has become commonplace.

    “Emphasize what’s most important,” WCBS 880 “Your Next Job” host Steven Greenberg told Joe Connolly and Neil A. Carousso on the Small Business Spotlight.

    Greenberg’s career highlights include leading a human resources team for a major toy manufacturer, founding a staffing firm and operating a job board for jobseekers over 40 years old. He stresses owners must refine and focus their job descriptions to get the most qualified applicants.

    “You want to send up a flag: ‘We’re seeking the person who’s the best at making outbound sales calls for our company. We want a killer person who could sit at home and make 100 calls all day and has a close rate of 20 percent,'” he said. “Everything else is sort of gravy.”

    Greenberg told Connolly and Carousso that employers should look for résumés that are specifically tailored to that job description. He noted people with generic résumés are often sending applications for numerous open jobs, and likely, will not be a good fit for a company’s specific needs.

    “A generic résumé tells the company, really, if you’re really looking at it carefully, I’m not that interested in working for you. I’m just sending out this résumé to 20 companies and I’m just hoping to get lucky,” he explained, adding it’s like “playing the lottery.”

    The “Your Next Job” host suggested employers implement a practical test in the hiring process to gage if a candidate is right for the position. An example he gave on the Small Business Spotlight is having a sales applicant make some calls to see how much they know about the company during their pitch.

    Candidates who do not face a practical test that would allow them to demonstrate their skills and qualifications, Greenberg said, should take the initiative to prove themselves.

    “Why don’t you say… ‘I did some more research on it and I saw that you’re working on these three potential clients and let me tell you about how I can add value to that effort,'” he advised. “That’s an email that gets read, that gets noticed and I think should generate more interviews.”

    Greenberg suspects his pet peeve about follow-up emails is shared among employers; he strongly encourages applicants to avoid using the phrase “I’m just following up” because it diminishes one’s application.

    The HR consultant told WCBS 880 it sometimes takes creativity to stand out from the pack of applicants, especially with high unemployment due to the coronavirus pandemic. He shared one of his favorite stories from an unnamed, well-known college basketball coach who gets flooded with emails from people who write it’s their dream job to work for him.

    “He said, ‘Steven, you know what happens after those emails? Nothing. I’m not going to hire somebody then who doesn’t want to act on their dreams. I make my dreams come true. I don’t wait for other people to come true for me,'” Greenberg recalled. “One day, somebody sent him that email, and then, when he came home from a road trip at midnight, that person was waiting for them with their resume printed on a basketball.”

    The coach hired him for backing up his words with actions.

    Greenberg also told Connolly and Carousso about an unemployed chef he advised to write part of his resume in icing on top of a cake. That person got the job.

    See more examples and hiring advice on the WCBS Small Business Spotlight video above.

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  • WCBS 880 Weekly Rewind: The Biden Battle Plan

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    President Joseph R. Biden signed a flurry of executive orders in his first three days in office on combating the pandemic and taking steps to reverse and reform the nation’s immigration policies.

    https://omny.fm/shows/880-weekly-rewind/the-top-stories-of-the-week

    You’ll get a deeper understanding of President Biden’s policies and his vaccine battle plan on The 880 Weekly Rewind with Lynda Lopez, including an audio file on Mr. Biden’s first 56 hours in office. Plus, a curtain call to the late baseball Hall of Famer and one-time home run king Henry “Hank” Aaron.

    The 880 Weekly Rewind with Lynda Lopez airs Friday nights at 7 PM ET on WCBS Newsradio 880 in New York. Featuring interviews with newsmakers on the top local, national and international news of the week, it is produced by Neil A. Carousso.

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  • Small Business Spotlight: Entrepreneur Magazine’s Editor-In-Chief Shares What Owners Can Do Now to Survive

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    By Joe Connolly and Neil A. Carousso

    NEW YORK (WCBS 880) — The coronavirus pandemic has accelerated a seismic shift in consumer behavior that has induced stress on business owners.

    Jason Feifer, editor-in-chief of Entrepreneur Magazine, told Joe Connolly and Neil A. Carousso that business owners must incorporate technology infrastructure for long-term sustainability and listen to their customers to try to anticipate future needs.

    “You need to be in touch with them regularly – surveying them – so that you can start getting data back on what it is that they’re looking for, what’s resonating with them and what’s holding them back on being your best advocate,” he said.

    Feifer advises business owners to create an email newsletter to communicate with their customers rather than relying on social media.

    “If you think that being in touch with your customer by Facebook is good, it’s not,” he said, explaining, “You’re losing people to the Facebook algorithm and you don’t own that audience.”

    The Entrepreneur Magazine chief said customers will point owners in the right direction, and oftentimes, it can be a little change that can make all the difference in surviving the pandemic.

    Feifer told Connolly and Carousso it is important that business owners look within themselves.

    “Ask the simple question of ‘Is this company doing what it needs to do to survive for the next five years?’ Ask yourself that every single quarter and at some point you’re going to start to say, ‘Oh you know what, actually, I’ve noticed that our consumer is wanting this and this and I don’t know if the thing that we’re doing right now is going to last five years,'” he said, noting that type of honest assessment help owners make the appropriate adjustments.

    Feifer is an impassioned entrepreneur, himself, running a production company in which he also hosts three podcasts, serves as a keynote speaker, and has co-authored a novel.

    “I stopped watching basketball,” he quipped about how he finds the time for his professional endeavors.

    But, it’s that entrepreneurial spirit that has been reignited as millions of Americans work remotely and others are starting businesses as a way to reenter a battered labor market.

    Feifer told WCBS 880 many Entrepreneur Magazine subscribers are starting a “side hustle.” Starting any business, especially now, he said, requires a keen focus on one’s business plan and market.

    “The number one way that people get stuck is that they have 10 ideas and they can’t decide which one and they start to kind of noodle on them all and they get nowhere,” Feifer said. “You got to just start somewhere.”

    Creating a valuable service or product right now can be a win-win for the entrepreneur and their current employer.

    See examples, actionable advice and new business ideas on the WCBS Small Business Spotlight video above.

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  • Expert: Targeted Relief Needed for Minority Business Owners

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    By Neil A. Carousso

    NEW YORK (WCBS 880) — Black and brown business owners are disproportionately affected by the coronavirus pandemic in ways that makes general government relief harder to obtain and be effective.

    “I believe the number’s around 41 percent of black business/minority businesses failed to survive the pandemic,” said Cathleen Trigg-Jones – an ambassador to the Black Entrepreneur Initiative through The Lonely Entrepreneur – a New York-based non-profit organization.

    She is a journalist who founded women empowerment content creator iWomanTV and CatScape Productions after serving on then-Sen. Joe Biden’s communications team, which she resigned from in 2006 with Mr. Biden’s encouragement to pursue her career goals.

    The President-elect announced his economic recovery plan this week, including proposing targeted relief for minority-owned businesses that have been hit hardest in the pandemic.

    “We’re going to make a concerted effort to help small businesses in low income communities in big cities, small towns, rural communities that have faced systemic barriers to relief,” President-elect Biden said.

    His vision is to provide minority business owners priority access to the new round of the Paycheck Payment Protection (PPP) loan and other small business relief.

    “It is really lonely when you are a business person and you don’t have that generational wealth or even expertise to fall back on,” Trigg-Jones explained to WCBS 880’s Neil A. Carousso.

    https://omny.fm/shows/880-weekly-rewind/the-vaccines-snails-pace-threats-and-anxiety-follo

    Millions of Americans remain out of work as the pandemic goes on its 10th month. New business applications rose 41.8 percent in 2020 from the year previous, according to the U.S. Census Bureau, indicating many are starting new businesses whether they’re taking advantage of an opportunity or doing so for job security.

    “When you lose a job and the job market is as poor as it is right now, you have to get really creative to survive,” she said. “You have no choice but to figure it out when you’re hit with a pandemic and it’s either tremble and fall or get very creative and figure out what you’re good at, what are you passionate at, what does your community need and how can you supply that need with very little access to capital.”

    The Black Entrepreneur Initiative aims to provide free business training and support to 100,000 Black business owners. Ahead of Dr. Martin Luther King, Jr. Day, the Milwaukee Bucks announced it will partner with The Lonely Entrepreneur to provide an unlimited number of signups for free for one year of the training program.

    “Milwaukee was the epicenter, really, of social justice and change, and now, they’re the epicenter of the solution,” said Trigg-Jones.

    The Bucks were the first professional sports team to walk-off the court in protest last year amid the police shooting of Jacob Blake – an unarmed Black man – in Kenosha, WI in August.

    The Black entrepreneur and leader noted Dr. King’s vision of a dream that’s equitable for all has not been fully realized and she believes all business owners must root for each and support one other to succeed in hopes that economic empowerment will lead to equitable education to turn the tide of systemic racism.

    “We’re saying, there’s room for all of us at the top,” Trigg-Jones said, adding, “Let’s all help each other, let’s all support one another.”

    Watch Neil A. Carousso’s conversation with Cathleen Trigg-Jones above and you can see more information and signup for The Lonely Entrepreneur’s Black Entrepreneur Initiative here. 

    A portion of this interview aired on The 880 Weekly Rewind with Lynda Lopez Friday night on WCBS Newsradio 880. Listen to the full show, produced by Neil A. Carousso, above.

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